Our Policies

Privacy Policy

Effective Date: 29th September 2025
At Afro-Cruisers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website https://afro-cruisers.com, book a cruise, or contact us. By using our services, you agree to the terms outlined below.

1. Information We Collect
We may collect the following personal information when you interact with us:
Contact details: name, email address, phone number, and postal address.
Booking information: cruise selections, travel preferences, number of guests, special requests.
Payment details: only when booking through secure third-party payment providers (we do not store full card details).
Technical data: IP address, browser type, device information, and cookies to improve your website experience.

2. How We Use Your Information
We use your personal information for the following purposes:
To process booking enquiries and reservations.
To send confirmations, updates, or changes about your cruise.
To respond to your messages, requests, or customer service needs.
To send marketing communications (only if you have opted in).
To comply with legal and regulatory obligations.

3. Sharing of Information
We respect your privacy. We will never sell your personal data. However, we may share your information with:
Cruise lines and travel partners: for booking and reservation purposes.
Payment processors: to securely process payments.
Service providers: including website hosting, analytics, and email services.
Legal authorities: if required by law or to protect our rights.

4. Cookies and Tracking
Our website uses cookies and similar technologies to:
Improve your browsing experience.
Understand how visitors use our site.
Deliver relevant content and offers.
You can manage or disable cookies through your browser settings.

5. Data Retention
We retain your personal data only for as long as necessary:
To fulfill the purposes outlined in this policy.
To comply with legal, accounting, and regulatory requirements.

6. Your Rights (GDPR & UK Data Protection Law)
As a user in the UK or EU, you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your data (subject to legal obligations).
Opt-out of marketing communications at any time.
Withdraw consent where we rely on consent for processing.
To exercise your rights, please contact us at info@afro-cruisers.com.

7. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links
Our website may contain links to third-party sites (e.g., cruise lines, payment providers). We are not responsible for the privacy practices of those websites.

9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Effective Date.”

10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Afro-Cruisers
📧 Email: info@afro-cruisers.com
📞 Phone: +44 7788 779159
🌐 Website: https://afro-cruisers.com

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